By placing an order you are purchasing a product subject to the following terms and conditions.
All products sold by NOMURI are original, we are authorized resdealers. All orders are subject to availability and order confirmation. To place an order with NOMURI you must be over 18 years of age and have a valid credit or debit card issued by a bank. NOMURI retains the right to refuse any request from the user. If the order is accepted, we will notify you by e-mail. The order is not considered accpted until confirmation email is received. Nomuri sends an email with the order confirmation and the tracking number, the same number to track the package is also provided by DHL or Poste-SDA via email and SMS (valid for all orders in which a correct email address and phone number is provided) and it will be possible to choose when the delivery will take place. It is possible, in exceptional cases, that a purchase will not be confirmed due to problems deriving from the website or the payment platform, or if checking the product, Nomuri notices that the product has a manufacturing defect (each order is checked before the package is shipped, thus avoiding a possible return procedure) in this case, the payment will be blocked or we immediately refund. In this unfortunate case The speed with which the money becomes available in your checking account or credit card depends on your bank. The times of order acceptance and its processing are constant and vary only in exceptional situations. Shipments are made from Monday to Friday excluding holidays. Orders concluded by 12pm can be processed the same day. Any guarantees or declarations made for delivery times may be subject to postal delays or force majeure, strikes, COVID protocols, customs security, etc.
For any loss or damage during transport, the responsibility lies with the third party, ie the carrier, who is entrusted with the transport. The cost of products and services may be subject to change at any time at NOMURI's discretion.
The products marked as finished or SOLD OUT are effectively finished and unless exceptions will not be available again, it is not possible to order products already finished.
Orders are processed from our shop in Sanremo (Italy), from Monday to Friday. Orders are processed the same day as the order date if placed before 12:00, or the first available business day. Orders placed from Friday afternoon to Sunday will be processed on the following Monday afternoon. The return is valid only for Italy. For foreign shipping it's impossible due to fiscal reason, which is why we are committed to scrupulously checking each product, but individual cases with return requests will be evaluated. NOMURI can accept a return request from the customer only when the product has clear manufacturing defects, other than normal defects that can characterize an entire product line, or unique products that for this reason may be slightly different from the product shown in the photo, such as tie dye washed tees, or prints on collectible toys such as Be@rbricks. We do not accept return for wrong sizes (footwear) or wrong fits (apparel). The return will be accepted if the request is made within 10 days of receiving the order.
Returned items must not have been worn, washed or altered in any way. The soles of the footwear must be and in perfect condition and show no signs of use.
Items must be returned with all original tags, wrappers and other accessories received in the package. Footwear and accessories must be returned in their original packaging, which must not be damaged and altered or used as a packing box for shipping. If customers wish to return the goods, they are requested to contact Nomuri at the email address firstname.lastname@example.org Authorized returns must be shipped from the same country in which the order was originally shipped. The shipping costs related to the return of the goods are charged to the customer. In the return procedure it is necessary to provide a tracking code for the shipment.
In the event that the customer requests a refund of the returned order, the refund is made on the same day of receipt of the package and only after the quality control of the returned items.
For orders paid by credit card, the refunded amount will be visible on the next card statement. The processing time may vary depending on the company issuing the credit card, in any case it is about 20 working days.
If the purchase is made through Paypal, the refund procedure will be immediate, always following the control of the returned items.
Refunds are issued in the same currency as the original purchase (EURO). Shipping costs are never refunded, the return is charged to the customer.
There is no right of withdrawal from the contract when it comes to the supply of goods made to measure or clearly personalized (for color, size, fabric ...) or which, by their nature, cannot be returned or are liable to deteriorate or alter quickly.
NOMURI offer discount promotional codes that can be applied in connection with any purchase or certain purchases made through this website. The conditions of use relating to any discount code will be specified at the time of issue. Only one promotional code can be used per order. Certain brands and products may be excluded from all promotional and discount codes at NOMURI's total discretion. A promotional code cannot be used after placing an order, but if the specific case allows it and the discount voucher does not expire, it can be used for the next purchase.